Utilita Arena

Utilita Arena

Building a High-Performing Culture at Utilita Arena

The challenge

Utilita Arena, part of the global ASM portfolio, recognised the need to future-proof its leadership capability and shape a consistent high-performance culture. Operating in a fast-paced, high-energy environment, the organisation wanted to:

  • Develop current and emerging leaders with the mindset and skills to thrive long-term.
  • Improve communication and feedback across teams.
  • Build a shared understanding of the behaviours and values that drive success in their unique context.

They needed a development partner who could deeply understand their culture and bring energy, insight, and practical tools that stick.

The Solution

People Spark designed and delivered a bespoke leadership development journey tailored to the needs of Utilita Arena and the wider ASM Global context. This included:

  • A custom behavioural framework to define and embed the mindsets and actions aligned with high performance.
  • Personality profiling and 360 feedback, giving leaders data-driven insight into their strengths and development areas.
  • Coaching and engaging management development workshops, designed to foster reflection, practical learning, and behavioural change.

Our approach was immersive, highly relevant, and grounded in real-world challenges faced by the team.

The Results

  • Empowered Emerging Leaders: Participants gained long-lasting skills and self-awareness they can carry throughout their careers.
  • A Strong Feedback Culture: Personality profiling and 360s kick-started deeper conversations and reflection across teams.
  • Sustained Impact: Ongoing training continues to receive praise from participants and has become a key part of the organisation’s leadership DNA.
We absolutely love the ongoing training we receive from PSS. The insights it provides the team about themselves have provoked meaningful and ongoing conversation, growth and change.

Our future leaders are getting taught skills they will use throughout their careers and it gets delivered in the most positive, safe and supportive environment.

Scott and Viccy also completely get our team’s energy – they bring the best out of each individual, who have given nothing but positive praise for the training they receive.

We will continue to work with together for years to come!

Caroline James, General Manager, Utilita Arena

Case Studies

Case Studies